How to Know and Intervene for Our Online Students

On March 1st, WritingwithMachines hosted a workshop on how to know and intervene for online composition students. Our goal was to consider the agency we have as instructors to increase access and equity for our students, and then share experiences and strategies for getting to know and intervening for specific student groups and individuals in our online classes. 

Watch an archive of the discussion:

Some reflection from me:

In my own onsite classes, I set a goal to know every students’ name by the 3rd class meeting. Online, that’s harder (because sometimes, I never have a face to put with a name) or it’s way easier (because I always have a student’s name available and proximate to the work I’m responding to). To get a better sense of who my students are, I use an excel sheet to keep notes on names, pronunciation, pronouns, and personality traits. After attending the CUE Equity-minded Teaching Institute last summer, I added columns to track participation (engaged / distracted; talkative / quiet) based on gender and ethnicity. This allows me to really see who I’m responding to or calling on (or ignoring), who volunteers information (or doesn’t), and who participates differently based on small group dynamics. It’s been a game changer.

This excel sheet looks like this:

In my online composition classes, I use my first week, “introduce yourself to the class” assignment to collect information on each student. For students who describe themselves as busy or worried about English, or who submit a very short response, I set up a 10 minute Zoom meeting where I ask them about themselves, their past experiences online and in English, and their sense of the class so far. This is something Jim does with all his students in the first week. Again, a game changer.

After Week 1, I track the number of discussion responses each student contributes, and I track when I have featured a student’s work in a weekly announcement, lecture, or synchronous meeting. I try to feature every student at least once during the semester, and for students who seem less engaged or worried about the course, I try to feature their work early on.

When a student realizes their name is the answer to one of my announcement quiz questions about “whose amazing work is featured this week?” they’re stoked.

As I said, I’m stealing most of these practices from colleagues as well as from the institute with CUE. For a little more on the agency we have to increase access and equity for our students, please view the CUE Equity-minded Teaching Institute, follow-up webinar on “Areas Instructors Have Agency Over Equity,” starting at minute 3:29.

Questions and topics we explore:

What do you do to identify, track, and actively get to know each of your online (or onsite) students by name, personality, and circumstance?

Within your ability to affect mindsets and create equitable conditions, who in your online writing class, specifically, is on your radar? Which specific student, by name, whom you feel you have an opportunity to intervene for and support this semester?

Review our notes from our meeting